Privacy Policy

PADULACCIA places particular importance on the protection of your personal data. This policy aims to inform you, in accordance with the General Data Protection Regulation (GDPR - EU Regulation 2016/679) and the amended «Informatique et Libertés» law, about the way in which your data is collected and processed.

1. Data Controller

The data controller for data collected on the website www.hotel-villapadulaccia.com is:

Hooligan - SNC with a capital of 200,000 €
Route de Mezzavia, Pôle de Suartello II, 20090 Ajaccio
SIREN 891 732 885
Email contact@hotel-villapadulaccia.com

2. Data Collected

We collect only the data strictly necessary for the purposes described below:

• Via the contact/booking form: name, surname, email address, phone number, desired dates of stay, message, and any information you choose to provide us.
• Via the site's navigation: IP address, browser type, pages visited, visit duration, referral source (see Cookie Policy).
• Via WhatsApp / telephone communication: phone number, exchange content.

3. Purposes and legal bases

Purpose	Legal basis
To respond to your inquiries and bookings	Pre-contractual measures (Art. 6.1.b GDPR)
Manage your stay and customer relations	Performance of the contract (Art. 6.1.b GDPR)
Comply with our legal obligations (invoicing, hotel guest register).	Legal obligation (Art. 6.1.c GDPR)
Measure site audience and improve our services	Consent (Art. 6.1.a GDPR)
Sending you commercial communications	Consent (Art. 6.1.a GDPR)

4. Recipients of the data

Your data is intended exclusively for PADULACCIA's internal services authorised to process it. It may be transmitted to:

• Our hosting provider (OVH SAS, France); ;
• Us Technical service providers (LP COLORS web agency, payment providers if applicable); ;
• The competent authorities on legal request (police, justice); ;
• Google LLC (United States) within the framework of Google Analytics and Google Ads, subject to your consent (see Cookie Policy).

No personal data is sold or transferred to third parties for commercial purposes.

5. Transfers outside the European Union

Some of our providers (notably Google) may transfer data to the United States. These transfers are governed by the Data Privacy Framework (European Commission adequacy decision of 10 July 2023) or by Standard contractual clauses approved by the European Commission.

6. Shelf life

• Contact requests / leads: 3 years since last contact.
• Clients (actual bookings) : 3 years from the end of the commercial relationship for prospecting; 10 years for accounting documents (legal requirement).
• Hotel Police File: 6 months (Article R.611-42 of the CESEDA).
• Biscuits 13 months maximum.

7. Your rights

In accordance with the GDPR, you have the following rights concerning your data:

• Right of access to your data; ;
• Right to rectification inaccurate data ;
• Right to erasure right to be forgotten ;
• Right to limit of treatment ;
• Right to object for treatment; ;
• Right to portability of your data; ;
• Right to withdraw your consent at any time, without prejudice to the lawfulness of the previous processing; ;
• Right to set guidelines relating to the fate of your data after your death.

To exercise these rights, please write to us:

• By email: contact@hotel-villapadulaccia.com
• By post: PADULACCIA, Route de Mezzavia, Pôle de Suartello II, 20090 Ajaccio

A response will be provided within a maximum of one month. Identification may be requested to verify your identity.

8. Complaint to the CNIL

If, after contacting us, you feel your rights are not being upheld, you may lodge a complaint with the National Commission for Information Technology and Civil Liberties (CNIL) :

CNIL - 3 Place de Fontenoy, TSA 80715, 75334 Paris Cedex 07
www.cnil.fr

9. Safety

PADULACCIA implements appropriate technical and organisational measures to ensure the security and confidentiality of your data (secure hosting, restricted access, backups, SSL certificate).

10. Modifications

This policy may be amended at any time to adapt to legal developments or to services offered.